We value our customer relationships and provide a 7 Day Money Back Satisfaction Guarantee Return Policy on all - unopened - products purchased directly from our Sennheiser store. Products returned after 7 Days will receive an in-store credit. Proof of purchase is required.
Select products that are returned that are either - opened or tampered with - will render a 25% restocking fee. Products returned after 7 Days will render a 25% restocking fee and will receive an in-store credit. Proof of purchase is required.
PRODUCTS THAT ARE NON-REFUNDABLE:
TERMS AND CONDITIONS:
Upon receipt of your product return, Sennheiser will inspect the product and may i) exchange your product, ii) issue a full or partial refund of the purchase price less any applicable promotional discount used during checkout, iii) or, issue a full or partial store credit in the Sennheiser Store. Customers are directed to visit the Sennheiser Store located at 6 Raffles Boulevard, Marina Square, Singapore 039594 to process product returns.